The Guardian Review Program (GRP) was established to assist the Probate Court with monitoring the quality of care for the people who have been placed under guardianship/conservatorship.
Objectives of the program include reducing the potential for the abuse of vulnerable elderly and disabled wards,
educating fiduciaries about their responsibilities as guardians and conservators, and increasing the community's
awareness of the guardianship system and the problems faced by incapacitated persons.
The Guardian Review Program was one of the first pilot programs nationally to utilize volunteers for guardianship monitoring.
The Probate Court appoints guardians and conservators for persons who, due to physical or mental disabilities,
need help in making decisions about their daily lives. While most guardians and conservators undertake their duties conscientiously,
in some cases they do not live up to the court's expectations and fail to arrange for the care people need or fail to administer their funds responsibly.
Prior to the establishment of this cooperative program, there was no consistent way to determine if the guardian or
conservator was providing good care or if the guardianship was still necessary.
The Maricopa County Superior Court wants to ensure that every adult person under a guardianship/conservatorship receives good care.
That's where you may be able to help. The court needs concerned volunteers who can assist by monitoring active guardianship cases.
For more detailed information, please feel free to email all inquiries to
Volunteers are Needed
Court Visitors serve as the court's eyes and ears, by visiting adult persons under guardianship to see
whether they appear to be receiving appropriate care. Court Visitors report their findings to the court for
appropriate action. As a volunteer, you will receive initial training and ongoing support from the court.
We invite you to consider serving as a Court Visitor. If you are interested in becoming a Court Visitor,
please fill out the enclosed application. Please feel free to call 506-8200 or email us at
Volunteer Office Sites
The Guardianship Review Program is administered by Court Staff at several office sites around Maricopa County. These sites are as follows:
Court Visitor Job Description
- GRP Main Office
Old Courthouse (OCH)
125 W. Washington
Phoenix, AZ 85003
- GRP Satellite Locations
Northeast Regional Court Center (NE)
18380 N. 40th St.
Phoenix, AZ 85032
Northwest Regional Court Center (NW)
14264 W. Tierra Buena Lane
Surprise, AZ 85374
Southeast Regional Court Center (SE)
222 E. Javelina Ave.
Mesa, AZ 85210
The Court Visitor's job is to monitor incapacitated individuals who have been placed under guardianship and whose
care is the responsibility of court-appointed guardians. This important monitoring function enables the court
to have first-hand information about these vulnerable people.
Duties and Responsibilities
- The Court Visitor is assigned a new case each month
- Reviews and updates necessary information
- Contacts the Guardian
- Visits the incapacitated person at their residence or day program
- After the visit - a report is filled out and submitted to the court, indicating the status of the individual
- Communicates recommendations for action needed, to the GRP Supervisor
- The Volunteer's report is reviewed by court staff to determine what actions are necessary
Guardianship Review Program Qualifications
- Complete orientation and training
- Arrange a mutually agreeable time to receive and discuss assignments
- Review assigned guardianship cases
- Contact the guardian, visit the incapacitated person, speak with any caregivers and review record information
- Complete and submit case report forms with observations and recommendations
- Follow up on cases as requested by GRP Program Coordinator
- Complete assignments in a timely manner, according to court procedures
- Complete mileage forms for mileage reimbursement, if desired
- Notify the GRP Program Coordinator of any problems discovered
- Resourceful person with good investigative skills
- Attention to detail
- Willingness to learn court procedures and abbreviations used in record keeping
- Good listening skills, friendly, patient, and tactful
- Ability to work cooperatively with a wide variety of individuals, including people with significant
physical and mental impairments and varying socioeconomic backgrounds
- Willingness to complete case reports on forms provided by the court
- Ability to hold information in confidence
- Strong desire to help people and to further the goals of the Guardianship Review Program
- Willingness to provide own transportation to make visits
- Ability to pass a background check