Adult Probation Officer Frequently Asked Questions

  • For the first 12 months, new probation officers serve a probationary period and typically are assigned to a standard caseload. Although a standard caseload can require occasional night and weekend work, usually, new officers work Monday through Friday, 8a-5p.
  • Those officers assigned to Intensive Probation Services (IPS), Domestic Violence, Sex Offender caseloads, or other similar types of caseloads, require more evening, night, and weekend work. Officers assigned to these caseloads are often at the preference of the officer and not typically mandated by the probation department.
  • Initial Appearance (IA) work is shift work. Initial Appearance (IA) operates 24 hours a day, 7 days a week for 365 days a year. Officers assigned to IA court work a 4-day per week, 10-hour schedule with 3 days off. Shifts are either 5:00 pm to 3:30 am or 6:30 pm to 5:00 am. IA shifts qualify for shift differential pay.

A benefit probation officers enjoy is the ability to work a variety of shifts and hours. Probation officers work 80 hours in a two-week period but can work those 80 hours in a variety of ways.  Although expected to be available during normal business hours, and available to respond to their department-issued cell phone, most probation officer assignments, with some exceptions, can flex their work schedule or telework once their probationary period is completed.  This allows officers the ability to meet the needs of their caseload, while giving them the freedom to complete their work during the hours of their choosing. 

Not usually. Overtime pay needs to be substantiated and approved by the Supervisor. However, an officer's assigned caseload needs to be addressed, so there may be arrests or other incidents that occur that necessitate the need for overtime.

Not usually, unless assigned to Initial Appearance (IA) court. However, there may be situations where officers may need to work on a holiday to meet the needs of their caseload.

Probation Officers will meet with the incoming arrestees and perform a short interview with them in order to obtain their criminal histories to report findings back to the Initial Appearance Judge in order to determine whether or not the arrested person should be released on the own recognizance.

The County does provide vehicles for officers to use, but there are typically not enough for every officer to be assigned a vehicle.  There are times when officers will utilize their personal vehicle to meet the needs of their assigned caseload but will be reimbursed the current federal mileage rate per mile driven.

Most Probation Officers wear business casual in the office, but business professional attire is required when appearing in Court. When you are out in the field, you may be required to wear a bullet resistant vest along with other safety tools and although your attire must still look professional, you may wear casual clothing such as jeans and tennis shoes.

  • Our academy is administered in house by our APO trainers. Most of the training will occur Monday through Friday from 8am to 5pm at the Downtown Justice Center – 620 West Jackson Street, Phoenix, Arizona 85003. The academy usually lasts 8-10 weeks.
  • As mandated by the Administrative Office of the Courts, new officers are also required to pass the Probation Officer Certification and Defensive Tactics training academies within one year from their hire date. Both academies are typically held in a central Phoenix location.

As stated on the job posting, assignments will be based on the needs of the department. As our needs are constantly changing, you will not receive an assignment until the end of the academy. Most Probation Officers will start in the Central Field; the Northern boundary is Cactus Road, the Southern boundary is Pecos Road, the West boundary is 43rd Avenue and the East boundary is 64th Street.

The Maricopa County Adult Probation Department employs over 700 Adult Probation Officers. The number of vacancies we have at any given time is constantly in flux due to several factors: promotions, retirements, demotions, relocations, resignations etc. 

Yes. We are not directly associated with any other agencies and there is not an option to "transfer" from another location or to forego a portion of our hiring process.

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