Administrative Services Bureau (ASB)

Providing a variety of services to support the Juvenile Probation Department and Juvenile Court

Quality Assurance and Compliance

Compliance includes the Detention Services Bureau Internal Auditing and Community Supervision Bureau Internal Auditing

Human Resources includes Pre-Employment Background Screening, Pre-Screening Officer Eligibility for Carrying Firearms, and Pre-Screening Intern and Volunteer Applicants

Professional Conduct includes Administrative Investigations, Officer Random Drug Testing, and Employee Annual Record(s) Check

Policy and Procedures

Innovations and Communications

Manages special short-term and long-term projects
Guides process improvement efforts and innovative new program development
Manages and supports programs including the Volunteer & Internship Program, Hope Closet, and Journey.Do Program
Works with the community to advance the mission of the Juvenile Probation Department
Manages internal and external communications for the Juvenile Probation Department
Works with the community to advance the mission of the Juvenile Probation Department
Manages internal and external communications for the Juvenile Probation Department

Victim Services

The Victim Rights Coordinator contacts every victim of an accused juvenile crime. Usually, contact is made by letter a few days after the report is received from the police. The letter informs victims of scheduled hearings and other developments in their case such when the juvenile is released from detention or if the youth is placed in a treatment program.

If the youth is determined to be delinquent, the victim is sent a Verified Victim Statement and notification of the day and time of the youth's next hearing. Victims are encouraged to attend the hearing.

If the victim is interested in receiving restitution, they should:

Complete the Verified Victim Statement with the signature notarized.
Attach copies of any receipts from the original purchase or replacement of the damaged items.
Send the notarized Verified Victim Statement and receipts to Clerk of the Superior Court, 3131 W. Durango, Phoenix, AZ 85009.

If you are a victim and did not receive a Verified Victim Statement form in the mail or you need a replacement copy, please contact the Victim Rights Coordinator at 602-506-3437.

Victim Services Documents

Restitution Help Guide

Victim’s Guide to Juvenile Court Process

Verified Victim Statement Sample

Post-Adjudication Notification Request Form

Safety and Equipment

Procures, maintains, and issues equipment for department fleet, technology, protective gear and supplies, radios, capital assets inventory, and fire safety.

Staff Development

The Staff Development Unit coordinates, facilitates, develops and provides a wide range of training courses and programs for detention and probation officers by providing:

Multiple detention academies per year;
Safety and training including defensive tactics, first aid, CPR, search & seizure, radio communications, Mandt, Handle with Care, Reality-Based Training, and firearms training and certification; and
Professional development compliance monitoring.