Administrative Services Bureau

Executive Services and the Administrative Services Bureau (ASB) provides a variety of functions and services which support the entire Juvenile Probation Department, as well as the Juvenile Court. Executive Services includes the office of the Chief Juvenile Probation Officer and his team: Deputy Chiefs Michaella Heslin and Celena Angstead, Administrative Director Marliza Rivera, and Executive Assistant Jill Hiett.

Research and Planning (RAPS)

The Research and Planning Services (RAPS) Division provides data and analysis for a variety of stakeholders, statistical reporting for County and State entities, and survey design and implementation.  In addition, a Quality Assurance Team is available to provide training and assistance with specific data elements to ensure the validity of For questions related to View RAPS published reports.

Innovations and Communication

The Innovations and Communication Manager provides primary support to the Juvenile Justice Steering Council (JJSC) and helps to guide projects such as process improvement efforts and new program development.  In addition, internal communications for the department are managed through this office when appropriate.

Juvenile Justice Steering Council (JJSC)

The Juvenile Justice Steering Council (JJSC) provides general guidance and support the Juvenile Probation Department by supporting advances in processes and programs.  The council is Co-Chaired by the Juvenile Court Presiding Judge and the Chief Juvenile Probation.  The membership includes representatives of the following juvenile justice stakeholder groups: County Attorney's Office; Public Advocates Office; Juvenile Court Administration; Department of Child Safety; Phoenix Police Department; Mercy Maricopa Integrated Care; Children's Action Alliance;  and the Family Involvement Center.

Professional Standards Unit

The Juvenile Probation Department Professional Standards unit provides pre-employment background screening of job applicants, screening and administration for firearms approval, intern and volunteer screening and assignments, and oversees development and maintenance of Departmental policies.

Safety and Equipment

The Safety and Equipment Unit is responsible for providing equipment and vehicle support as well as safety training including but not limited to Defensive Tactics, First Aid and CPR, Search and Seizure, Radio Communications, and Firearms.

Staff Development Units

The Staff Development Unit coordinates, facilitates and provides a wide array of training courses and programs, including defensive tactics and firearms, for juvenile probation staff, as well as employees from a number of other County departments. Compliance with Judicial Education (COJET) requirements and Departmental training mandates are managed to support professional development.

Internship & Volunteer Programs

Internship Program:

The Maricopa County Juvenile Probation Department (MCJPD) offers student interns hands on opportunities to apply college coursework in a real professional juvenile justice environment. Students will have the opportunity to learn about the three different bureaus that make up the 4th largest probation department in the country.

Volunteer Program:

The Maricopa County Juvenile Probation Department (MCJPD) offers a wide variety of volunteer opportunities. Volunteers can assist our mission of public service by proving supports to a number of special projects and areas of need.

Marliza Rivera
Administrative Services Director

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